The business environment has significantly
changed as internet penetration continues to grow in Nigeria. According to
internet live stats, there are 46.1% internet users in Nigeria. Not only this,
many Nigerians have embraced performing transactions with their mobile phones.
So, if you are a tech savvy entrepreneurs, your business should already own an
app as we share ways you can effectively deploy your mobile app to grow your business.
Use it to
boost branding
Since your
app has already been downloaded by thousands of Nigerians, it will always be
present on their home screen. So, whenever they want to performance any
transaction, your app will be the go-to app especially of it is easy and simple
to use. So, if you want an instant brand recognition, your app is the best way
to do so.
Make your
app interactive
Apps can
improve customer experience especially if you don’t have a 24 hours customer
service. So, ensure that you can be contacted by your customers via your app.
They don’t have to visit your mobile or desktop website before they can
interact with you. So, your app should be interactive.
Act as a
marketing tool
A mobile
app is more than an application. It can also serve as an essential
marketing tool as you can link it with social media sites like Facebook,
twitter and Instagram. So, whatever transactions you perform on the app, you
can share your experience on these networks especially when you get a
promotions or discount.
It should
be customer centric
There is
no doubt that many potential customers use mobile phones to perform
transactions. So, rather than your customers using your mobile website, they
can simply use your apps because it saves time and before you know your
customer base will increase. So, make your app customer centric.
Increased
turnover
As far as your app is customer
centric, there will be a steady flow of income. Today, you can book hotels, and
buy party tickets with an app. Hence your customer base is increasing, it will
have a corresponding impact on turnover.
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