There is no doubt that computer village in Ikeja Lagos is one of
the best places to take your damaged or faulty device for repairs. However,
there are so many shenanigans that happen there that if you are not careful
your gadget will be further damaged or it will never return home with you. Some
people have had bitter experiences. You do not have to go through this just
because you want to repair your computer, phone or camera. Here are tips that will ensure that you return home with your gadget fully repaired.
Get a trusted and
experienced engineer
Do not go to computer village and give your MacBook or iPhone to
a random engineer. You don’t know if he is trustworthy or experienced. You
should talk to your friends so that they can recommend a very reliable engineer
for you.
Never leave your device
with the repairer
This is one mistake some people make when they take their device
to computer village. They leave it with the repairer for two or three days.
When they return, the engineer may have replaced nearly everything in your
device with fakes. Fine, it will work, but when you get home, you will realise
that your device will just collapse. The engineer is not at fault because both
of you tested it and it worked.
Squeeze out a repair
Guarantee from him
Yes, you should squeeze a guarantee out of him after he has
repaired your device. This will serve as a cushion in case the same fault
develops again. Any engineer who is confident about his job will give you two
or three days guarantee. Others may even give you a week.
Don’t hesitate to take your
device if he is not straightforward
If you really want to return home with the device you took to
computer village, do not allow the engineer to sweet-talk you especially when
you know he is not straightforward. Just take your device and look for another
repairer. It is better because you may be told cock and bull story when it is
time to collect your device.
Shun touts
The best way to lose your phone or device is patronising touts.
They are all over the place. As you saunter into the computer village, they
beckon on you asking do
you want to buy, sell or repair? Please shun them. Do not
patronise them. Go to a proper repair shop where you get a receipt for repairs.
Although it may be expensive, you are assured that your device will not be
stuck.
Don’t do third party repair
What is third party repair? This is when you give your device to
an engineer who passes it to another engineer that is unknown to you. When
there is any situation, you disturb your own engineer who in turn talk to
whoever he gave your device. Between the two of them, you may never get your
device back and even if you get it, it may not be fully functional.
When there is any back and
forth, go with a soldier
This
should be the last resort. When you have done everything humanly possible to
get back your device and it has proved abortive. The next thing you should do
is to visit your engineer with two stern looking soldiers. Leave everything to
them. Your device will come out within 5 minutes. And if it means he will buy a
new device he has to.
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