There is no need for a business to be averse or scared of
competition. This is because competition make businesses efficient and
non-complacent. If you tend to always copy or imitate your competition, you
will discover that your business model won't be
different and customers will patronise the other party.
So, how can your startup or business stand out from the competition? Read on to know the ways!
Create an online presence
One of the biggest mistakes most startups make is not building
an online reputation from the onset of their business. Before you even launch
your startup, your company needs to have a strong online presence. Use your
online presence to spread awareness about your brand. Deliver information about
your new company to your followers and keep them updated about the progress.
Provide excellent customer service
The one thing that can surely set you apart from your
competition is how you treat your customers. Even if you are not in the service
industry, you still need to treat your customers well. Customers dislike
talking to representatives who have poor knowledge about the brand. You,
therefore, need to train your team well.
Sell your Unique Selling Point
You should make sure that your customers are aware of the Unique
Selling Point of your business and let them know what sets you apart from your
competitors. Explain the problem your business has to tackle and why you are
better than the other solution providers out there.
Be honest about what you're offering
Honestly should be your business's main policy. If you cannot
deliver an order or a project by a certain deadline, you should tell your
customer as soon as possible. If your field reps have messed up on a bid,
immediately inform your client about the blunder. Taking your customers and
clients for a ride can cost you immeasurably in the future. The faster you
share bad news, the more your clients will respect you.
Give your product to the right influencers
Seek out influencers that are right for promoting your brand and
send your product to them before it launches in the market. They will help you
create awareness in your target community. You should only use influencers who
will care about the purpose of your product and provide the Return on
Investment (ROI) you are looking for.
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